Services

 WMS can support the entire customer acquisition process. Depending on the needs of each of our clients, WMS can either assume any or all of the functions or assist our clients with any or all of the functions which comprise the sales acquisition process.

WMS is aware that the implementation of a proper processing methodology is imperative to support any marketing initiative and as such, WMS pre-processes and validates all sales agreements through our data entry and third-party verification procedure prior to submitting the final sale to our clients.

Our back office process streamlines customer acquisitions, expedites customer information flow, manages customer information, provides management reports, eliminates tricky manual calculations, pays our sales representatives, and removes the stress of managing the sales acquisition process from our clients.

 The first-rate reputation and public image of WMS clients is our main priority. WMS conducts an extensive agent training program that is specifically adapted to WMS clients’ products or services. WMS agents are trained to be courteous and friendly and to answer all questions regarding each particular offering. Before any agent represents a WMS client, the agent must complete a training certification program. This program includes an oral and written examination pertaining to product knowledge, company policies, and codes of conduct. 

WMS only recruits, hires, and maintains quality sales representatives. All agents are prescreened and must pass a series of background checks before becoming part of our team. All campaigns are treated with intense scrutiny and our management team has a combined total of 58 years of experience in sales, energy, and telecom.

All of our sales campaigns are designed to allow the most effective mass marketing of any given territory. WMS follows a system of lead sheets, mapping, and agent distribution. Our agents always work in a team setting and are always in the vicinity of on-site management to maintain quality, maximize territory, and to handle any and all problems promptly. At the end of every sales day all materials, collateral, and completed paperwork are collected and sent to our home office for immediate processing. Agents are always provided uniforms and/or they must dress business casual depending on the program and the client’s request. Last, all agents are branded and given a badge according to the client's specifications.

 WMS can test a sales campaign by deploying a small team of agents in any area to determine the market potential of our clients’ products or services. WMS uses the test market period to identify the target market, develop marketing materials and create a successful customer presentation for our sales representatives. The test market usually requires two weeks to evaluate and determine if the WMS’ in-person sales approach is the best solution.